Data Protection

Privacy Policy Bull66 – Your Personal Data Protection

Your privacy is not a trivial matter to us. This document clearly explains how bull66 collects, uses and protects the personal information of every user on our platform.

Updated: 1 January 2026
Important Note

By using the bull66 platform, you agree to this Privacy Policy. We encourage you to read this document in full so you understand your rights and how we handle your personal information with complete accountability.

1. Introduction

Bull66 ("we", "our platform") takes seriously its responsibility to protect the privacy of every user who registers and uses our services. This Privacy Policy explains how we manage your personal data — from how it is collected and the purposes for which it is used, to who it may be shared with and how it is protected.

This policy is guided by internationally recognised data protection requirements. As an online casino platform serving the Malaysian market, bull66 is committed to handling all user information with full responsibility and integrity.

This Privacy Policy applies to all users of the bull66 platform — whether accessed via a desktop browser or our mobile app. If you are using the platform on behalf of another person, you are responsible for ensuring that person is aware of and agrees to this policy.

If any part of this Privacy Policy is unclear or you would like further clarification, please contact the bull66 support team via the in-platform live chat.

2. Data We Collect

Bull66 collects various types of personal information depending on your interactions with our platform. This data collection is necessary to ensure a safe, seamless service that meets legal requirements.

Data Category Examples Collection Method
Identity Information Full name, date of birth, identity card number Account Registration & KYC
Contact Information Email address, phone number, residential address Registration form
Financial Data Bank account number, account holder name, e-Wallet name Deposit & Withdrawal Process
Usage Data Game history, wagering records, activity logs Collected automatically during use
Technical Data IP address, device type, operating system version, browser Collected automatically upon access
Communication Data Live chat records, support emails, feedback Interactions with customer support

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, sexual orientation, or political views.

3. How We Use Your Data

Every piece of data we collect has a clear purpose and will not be used beyond the stated scope. The following are the primary purposes for which bull66 uses your personal data:

  • To process account registration and verify your identity through the KYC process.
  • To enable you to access and use all games and services on the bull66 platform.
  • To securely process deposit and withdrawal transactions to your chosen payment method.
  • To send important notifications related to your account, security and promotions you have opted in to receive.
  • To detect and prevent fraud, money laundering and other illegal activities.
  • To comply with legal and regulatory requirements applicable to our platform's operations.
  • To enhance the user experience based on usage patterns and feedback.
  • To provide effective customer support whenever you need assistance.
Bull66 will not use your data for third-party marketing purposes without your explicit consent. You may withdraw consent for marketing communications at any time via your account settings.

4. Information Sharing

Bull66 does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations where sharing information is necessary:

  • Service Providers: Technical partners, payment providers and infrastructure suppliers who help us operate the platform — all bound by strict confidentiality agreements.
  • Legal Requirements: When required by a court, law enforcement agency, or regulatory authority with valid legal jurisdiction.
  • Fraud Prevention: Information required to investigate or prevent fraudulent activity and money laundering may be shared with the relevant authorities.
  • Business Transfer: In the event of a merger, acquisition, or asset transfer, user data may be transferred to the receiving entity with equivalent privacy protections in place.
All third parties that receive data from bull66 are required to comply with data protection standards equal to or stricter than our own policy.

5. Data Storage & Security

Your personal data security is a top priority at bull66. We apply multiple layers of technical and organisational protection to keep your information safe at all times:

  • All communications between your device and bull66's servers are protected by 256-bit SSL encryption.
  • Data stored in our databases is protected by additional encryption and strict access controls.
  • Access to users' personal data is limited to staff who require it to carry out their duties.
  • Active security monitoring system running 24 hours a day to detect any suspicious activity.
  • Regular security testing is conducted to ensure our infrastructure remains resilient against the latest threats.

Your personal data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Data that is no longer needed will be securely deleted or anonymised.

bull66's servers are protected by a multi-layered security system comprising firewalls, an intrusion detection system (IDS) and round-the-clock real-time monitoring.

6. Cookies & Tracking Technologies

Bull66 uses cookies and similar tracking technologies to enhance the user experience, understand how our platform is used, and maintain the security of your login session.

  • Essential Cookies: Required for core platform functions such as login, session verification, and account security. Cannot be disabled.
  • Performance Cookies: To collect anonymised data on how users interact with the platform, helping us improve the overall experience.
  • Preference Cookies: To save your preferences such as language, display settings and game preferences so you don't need to reset them every time you log in.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the bull66 platform.

7. User Rights

As a bull66 user, you have certain rights regarding your personal data. We respect these rights and provide straightforward mechanisms for you to exercise them:

Right to Access

To request a copy of the personal data we hold about you.

Right to Rectification

To request correction of inaccurate or incomplete data.

Right to Erasure

To request the deletion of your personal data, subject to legal requirements.

Right to Object

To object to the processing of your data for direct marketing purposes.

Right to Portability

To request your data in a machine-readable format for portability.

Right to Restriction

To request a restriction on the processing of your data under certain circumstances.

To exercise any of the above rights, contact the bull66 support team via live chat on the platform. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.

8. Children's Data

The bull66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.

Should we discover that a minor's personal data has been collected without our knowledge, that data will be deleted immediately and the account in question will be closed. Parents or guardians who become aware that their child has registered on our platform are encouraged to contact us immediately.

If you suspect that someone under the age of 18 is using the bull66 platform, please contact our support team immediately for follow-up action.

9. Privacy Policy Amendments

Bull66 reserves the right to update or amend this Privacy Policy at any time. Any significant changes will be communicated to users via in-platform notifications or their registered email.

The date of the latest revision will always be displayed at the top of this page. Continued use of the bull66 platform after any revision is published will be considered your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the bull66 team is here to help:

  • Via live chat available on the bull66 platform, active 24 hours a day, 7 days a week.
  • Via our support email at: [email protected] (please include "Privacy Enquiry" in your email subject line).

We aim to respond to all privacy-related enquiries within 3 business days. For more complex enquiries, we will inform you of the time required.

The bull66 support team is specially trained to handle privacy and data protection enquiries. You can communicate with us in Bahasa Melayu or English.

How Bull66 Protects Your Information

More than just a written policy — privacy protection at bull66 is a genuine daily practice.

256-bit SSL Encryption

Every bit of data transmitted between your device and bull66's servers is protected by bank-grade SSL encryption. No third party can intercept your communications.

Secure In-App KYC

Bull66's identity verification process is conducted entirely within a secure application. Your documents are processed under strict security procedures and are not retained longer than necessary.

No Data Sales

Bull66 has never and will never sell your personal data to any third party for commercial purposes. Your data belongs to you — it is not a business asset of ours.

Full User Control

You can access, correct, or request deletion of your personal data at any time. Control is in your hands via your profile settings page or by contacting our support team.

24/7 Security Monitoring

Bull66's security system actively monitors for any suspicious activity at all times. Any threat is detected and addressed in real time before it can impact your account.

International Standards Compliance

The bull66 Privacy Policy is guided by international data protection standards. We continuously update our practices to stay aligned with current requirements.

Register with a Platform That Respects Your Privacy

At bull66, privacy is not an empty promise — it is a daily practice. Register a free account today and enjoy over 1,200 premium games with the confidence that your data is always protected.

SSL 256-bit No Data Sales Secure KYC Full Control
Bahasa Melayu